Gail J Casals, NP

Gail J Casals, NP
1 TALLOW WOOD DR CLIFTON PARK, NY 12065
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Consumer Feedback

(19 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Just a whonderful person all around! My family and myself have been patients of Gail Casals and Steven Balsamo sinse I was a little girl and I trust them with my life. The patient care they provide goes above and beyond what most others will do!
She always will greet you with a fabulous smile as well, an Amazing person all around.

This practice is amazing and C.A.R.E.S.
by Erin Kelly xxx.xxx.227.203
April 23, 2019
doctor (or NP) is great, knowledgeable, caring, makes me feel at ease.

the staff is another story. Their staff was not friendly in the least; I really didn't feel welcome there.

trying to call is very difficult, have been caught so many times they ask me to call back and ask for so and so, but then i cant get anyone on the line, office staff is so unhelpful i dont want to go back.
by nicedoc-rudestaff xxx.xxx.63.32
July 14, 2014
Did they follow up with you after your appointment?
Yes.
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Sherry xxx.xxx.17.178
November 07, 2013
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous xxx.xxx.138.20
June 02, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Are you going to visit this provider again?
Without a doubt!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was this provider's office too cold?
No, it was fine
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous xxx.xxx.15.75
April 01, 2013
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous xxx.xxx.166.50
March 15, 2013
Does this provider maintain a professional appearance?
Absolutely Not! He/She always looks like a slob.
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous xxx.xxx.43.142
October 03, 2012
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Ruth xxx.xxx.140.67
October 03, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.203.254
May 24, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.27.254
March 23, 2012
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