Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it.
I was treated terribly. I'm absolutely positive that I would have gotten better service anywhere else. I felt very rushed. They barely spent two minutes with me and almost completely ignored me. The staff must have not been trained very well. Almost every time I would ask them a question, they'd refer me to their boss or someone else. They didn't tell me very much about my treatments' risks and benefits. I still felt like I had to do my own research. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left.