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Ben J Elizondo, MD

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Gastroenterologists

Gastroenterology Clinic at CHRISTUS Children's

San Antonio, TX

Gastroenterology Clinic at CHRISTUS Children's

San Antonio, TX

Gastroenterology Clinic at CHRISTUS Children's

San Antonio, TX

Gastroenterology Clinic at CHRISTUS Children's

San Antonio, TX
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Ben J Elizondo, MD
(6 Reviews)
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4499 MEDICAL DR STE 360 SAN ANTONIO, TX 78229
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Consumer Feedback

(6 Reviews)
Service
3 star average for Service
Environment
3 star average for Environment
Expertise
5 star average for Expertise
Staff
3 star average for Staff
Recommended
2.5 star average for Recommended
I would not recommend this Dr for someone who has a short bowel diagnosis! He was totally lost and did not know what he was talking about. He basically left my child to die! We had to seek treatment somewhere else. If we had not found treatment somewhere else my daughter would not be here with us today almost 20 years later. At 6 months old he told us she would not make it past a few more months and for us to just face reality! Thank God we did not listen and I hope others see this who may run into the same thing.
by Chris xxx.xxx.58.62
January 10, 2024
My experience with Dr. Elizondo was from 9/1/18 - 9/5/18, as the on-call Pediatric Gastro doctor for my daughter, at Methodist Children's Hospital and it sucked! From much of the STAFF in the ER as well as being admitted, to INCLUDE DR. ELIZONDO!
Dr. Elizondo didn't request for all of my daughter's tests that were suggested by her normal Pediatric Gastro doctor, and then he discharged her when I told him (as well as every nurse that walked in after he left) NOT to discharge her! My daughter had been vomiting for weeks! She couldn't even eat an ice cube without vomiting. Due to Dr. Elizondo's lack of care, he disregarded the most recent tests and lab results that I brought up to the hospital from my daughter's other doctor to show him. Her normal Pediatric Gastro suggested that she have 2 nuclear tests done, which should have been done while in the hospital. For health reasons and age (due to radioactivity), she was discharged and had to wait 2 additional weeks to do the second nuclear test, since they didn't do them at the same time. It ends up, the second nuclear test was what was needed to diagnose her properly with a very severe diagnosis! We already knew she had acid reflux from when she was a few weeks old and Irritable Bowel Syndrome for the last several years. Now, after the UNNECESSARY EXTENDED WAIT for the 2nd nuclear test (emptying of the stomach and 2 CT Scans), we found out that she has Gastroperisis.
The day she was discharged, they didn't feed her because staff brought her 2 breakfast trays that she was allergic to, so when we left around 3 P.M., we had to give her lunch. This caused her to immediately start feeling ill, and I had to call the Dr's office again. Dr. Elizondo happened to be the one AND ONLY ONE on-call; I know because I asked for ANYONE DIFFERENT! I had to call twice to the office answering service and wait for over an hour for him to call me back while my daughter was in severe pain and vomiting again!!! This is the SAME DAY OF DISCHARGE!

He deserves 0 stars, license to be revoked, and to be put through the same agony my daughter went through, so maybe he will know what it feels like, and give future patients better care.
by Extremely Concerned Mom xxx.xxx.161.113
January 13, 2019
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Does this provider have helpful information available online?
No, just a basic listings page
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
Was this provider's office too cold?
No, it was fine
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
by Anonymous xxx.xxx.4.21
December 29, 2012
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
Did this provider ever postpone your appointment?
Sometimes, a little too often
Does this provider always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
by Anonymous xxx.xxx.124.248
November 29, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Jane xxx.xxx.43.82
April 18, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Are you going to visit this provider again?
Without a doubt!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
October 04, 2011
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Map and Directions
4499 MEDICAL DR STE 360, SAN ANTONIO, TX 78229