Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me