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Maximo Singer, MD

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Maximo Singer, MD
(10 Reviews)
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8121 GEORGIA AVE STE 201 SILVER SPRING, MD 20910
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Consumer Feedback

(10 Reviews)
Service
3.5 star average for Service
Environment
3 star average for Environment
Expertise
1.5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
2.5 star average for Recommended
Value
3 star average for Value
dr maximo,,yo soy angel Gallegos ud, me atendio siendo 1er,gastroenterology que me vio I dianostico,,,reflujo gastroesofatico ets,sigo tomando cuando me acuerdo PREVACID en estas semanas voy a ir a un especialista de gastro.si porfavor le pide mi historial medico porfavor si se lo puede enviar,nota; la ciencia Avanza imaginoque hay nuevas medicinas mas avanzadas
by angel gallegos xxx.xxx.186.229
September 11, 2018
He has no type of manners he screams at patients he is really rude do not recommend to no one.
by Ana xxx.xxx.173.7
February 28, 2016
I have NEVER been so frustrated and insulted while speaking with a doctor in my life. Dr. Singer has absolutely horrible manners (cutting me off, raising his voice, being rude and condescending at points).
I was diagnosed with hepatitis C a few years ago, and since I recently became insured, My insurance gave me a list of docs that are covered that, and he was one in the area, with over 40yrs exp.
He wrote me a script for a brand new FDA approved med. However each pill is about $1,000, so the insurance requires more comprehensive blood work for pre-authorization, to determine if I qualify for this medicine, or if my disease isn't very progressed, which would mean that I could be treated with several other great medications which are cheaper, while being an effective treatment, which makes sense.
The tests came back, and the insurance told Dr. Singer's office that my request was denied. I was told to call the insurance to find out why. The insurance told me that because my condition isn't severe enough to qualify for this expensive medicine, they gave me a list of about a dozen medications that they will cover for my treatment. They said I could try to appeal the decision, but they told me openly that my disease is NOWHERE near the level needed for this medication.
So they told me to go back to my doctor to discuss my other treatment options.

This is where Dr. Singer completely dropped the ball. I go to his office, and while I wait, I hear his secretary tell him that my insurance denied the med. I then get called into his office. I bring my father with me.
Dr. Singer tells me my request was denied...saying I now need to wait 3 months. to get retested, to see if I qualify for the medicine then. As far as he was concerned, this was no discussion, this was a command.
I tried telling him that I spoke with the insurance in more detail, and they told me I am nowhere near advanced enough to require this medication, and that I don't want to wait (to essentially get worse, to try to qualify), just to hear them tell me that I am still denied. I told him I would rather go with one of the many medications that my insurance will cover. I kept getting cut off, it was difficult getting this across to him.
Dr. Singer raised his voice, told me that there is no reason to play hypothetical games and assume I will be turned down again...saying I am the patient, and he knows best.
I became agitated as I told him I would rather go with an approved treatment. He completely dismissed my opinion, saying that this is the best treatment, and how the other treatments werent as good. I kept reminding him how the insurance will NOT approve me for this medication because I am not sick enough, my levels are nowhere near high enough. He then raised his voice again and pushed again how we should see my levels in three months... I get so frustrated that I stand up, and go towards the door, telling him that he is pushing me a medication that I won't be approved for, and he is unwilling to provide me a prescription for a medication from an extensive list that they already approved.

My father tells me to sit back down and figure this out. I re-explain what the insurance told me.
He again ignores me and gives me a phone number for another doctor, telling me to call him and ask him to call the insurance to see if they will listen to that Dr. to override the decision....which won't happen.
I ended up getting up from my seat again after I confirmed if he is unwilling to write me a prescription for an approved medication. He once again made it seem as if this was the only treatment on earth for Hep-C. To him, it was either this treatment or none. So I leave.

He did not give any importance to the fact that I don't qualify for this medication by my insurance...asking me to wait three months to see if I am sick enough at that point to qualify. why would I wait to get worse? I won't be sick enough to qualify for this medication unless I wait another 5 years for treatment (according to the Dr I recently consulted, who was in shock and disbelief regarding this story, who told me he would write me a prescription for a great medication which will be covered by my insurance.)

Not only was he rude to me, he was rude to my father. He completely ignored the information I gave him which I received by the insurance provider regarding medications approved, and he acted as if this was the only treatment in the world, and how he had absolutely no backup treatment in the event I'm denied this medication, regardless of the fact 9 out of 10 people aren't approved for this medication. Does he treat all the other patients that aren't approved the same way? Did nobody ever receive treatment before this medication was approved earlier this year?
This was a horrible experience, a waste of time, and it's obvious that Dr. Singer's old age gives him the feeling that he has the right to be rude to his patients and their family.
by Ali Z xxx.xxx.45.162
October 08, 2014
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider use excessive foul language?
No
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Lindora xxx.xxx.252.179
December 11, 2012
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was this provider's staff friendly?
Friendly Enough
Was this provider's office too loud?
No, it wasn't too loud
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous xxx.xxx.4.106
November 16, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Anonymous xxx.xxx.17.0
July 10, 2012
Is this business handicap-accessible?
Not at all! There were barriers everywhere making it impossible for handicapped people to enter
Did this provider ever take personal phone calls while in the appointment room with you?
Yes, they could have waited
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Does this provider remember you by name?
Sometimes, but not always
by Anonymous
September 02, 2011
Was it easy to find parking at this provider's office?
No, I had to pay for parking!
by Anonymous
June 27, 2011
Did this provider have reasonable prices?
They were decent, but not very affordable
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider answer all of your questions?
Yes
by Anonymous
June 09, 2011
Was this provider's office clean?
It was satisfactory
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
by Anonymous
April 26, 2011
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Map and Directions
8121 GEORGIA AVE STE 201, SILVER SPRING, MD 20910