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Peggy Chen, MD

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Peggy Chen, MD
(5 Reviews)
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1658 SOQUEL DR STE H SANTA CRUZ, CA 95065
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Consumer Feedback

(5 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
Although it is sometimes difficult to make an appointment with Dr. Chen, I have found her to be an excellent diagnostician, and her treatments have all helped me immensely. I have seen her twice for shoulder issues, and I began to improve with the first visit. I also saw her for gluteal pain, which I thought was a pulled muscle, but had not improved after two months of PT. After she examined me, she ordered an MRI after diagnosing me with lumbar disc problems. She called immediately after she got the results and referred me to a surgeon. It turned out I had several complex lumbar issues and underwent a 6-hour surgery.
by KC xxx.xxx.220.164
September 13, 2023
Chen views matters in black and white with no gray. She can be curt, distant and difficult to communicate with. Her physical therapist is better than most in Santa Cruz but far from what I am used to at major teaching hospitals. In fact, she is cavalier and dosn't know much about spine management. Chen does acupuncture and some things about pain. She told me that an MRI causes too much radiation but this is incorrecct because an MRI is a magnet. I question her overall competency. She talks fast and leaves inadequate time for questions.
by Susan xxx.xxx.112.200
December 05, 2012
Staff and all providers at this office are always more than happy to answer questions, and actually welcome questions. They answer phone quickly and return calls quickly when you leave voicemail. They don't use a hold system. The clinic is conveniently located across from Dominican Hospital on Soquel. The restrooms at this office were spotless, and the clinic is fragrance-free. I've been really helped by the holistic treatment modalities at the clinic.
by very satisfied client xxx.xxx.65.111
October 27, 2012
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
February 01, 2012
Was this provider's office easy to locate?
Fairly Easy
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous
August 08, 2011
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Map and Directions
1658 SOQUEL DR STE H, SANTA CRUZ, CA 95065