Alice Chiang, MD

Alice Chiang, MD
1188 YULUPA AVE SANTA ROSA, CA 95405
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Consumer Feedback

(5 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
1 star average for Value
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was the waiting area spacious?
Yes, extremely spacious
Was this provider's office clean?
It was satisfactory
by Anonymous xxx.xxx.62.195
June 18, 2013
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did this provider have reasonable prices?
Not at all, they were ridiculous!
Did this provider listen to your input and concerns?
Yes
by Anonymous xxx.xxx.191.23
June 13, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by susan carroll xxx.xxx.94.163
July 16, 2012
I felt very safe in their care. I definitely trust them. They have a very good professional reputation. I know that I'm under the care of an expert. It was easy to get the appointment time that worked for my schedule. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. This provider has helpful information available online, which is really convenient. They have a good website and online presence.
by Anonymous
October 17, 2011
Does this provider treat every client equally?
Yes, they don't show favoritism
Was this provider late to your appointments?
No, they were on time
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was the waiting area spacious?
Yes
by Anonymous
August 17, 2011
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