Jeylan A El-Mansoury, MD

Jeylan A El-Mansoury, MD
ophthalmology 510 West avenue JENKINTOWN, PA 19046
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Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Did this provider answer all of your questions?
Yes
Was the waiting area spacious?
Yes
Were you able to relax during your appointment?
Yes
Does this provider offer flexible appointment times?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Ana xxx.xxx.80.211
December 04, 2012
I have been going to Dr El-Mansoury for several years now. She takes the time and made sure every single question I had was answered, and are always available if I think of any more questions I need answered. The staff is very friendly and professional. I was impressed with the progress I was able to make after visiting them. I feel a lot more confident and hopeful about the future. The office was easy enough to find and ample parking is readily available behind the office
by Rose xxx.xxx.234.103
July 11, 2012
One of the members of her staff was inept and out of touch and didn't seem to know what she was doing. She talked to me as if I were in kindergarten - not in a good way, to make things clear, but in a way that made me feel she was doing this for the first time. She ended up doing one of my tests incorrectly so that I had to return to the office to have it repeated. I later learned this person was the girlfriend of the senior partner or one of the other doctors in the office. When I had my procedure (bleph - upper eyelid reduction), the first thing Dr ElMansoury said to me after I came out of anesthesia was, "Make sure you refer plenty of people to me." Then she told me that she left a little extra skin so there would be enough so I could have an eyebrow lift later on. One of the good things about her was was available after the procedure whenever I had questions. But several months after the procedure I had what seemed to be a stye in one of the eyes. I went to another eye doctor and found out it was inflamed due to an infection at the site of the surgery. I needed to take prescription meds to heal it. Overall my experience was that this doctor is too much of a salesperson, and even though some aspects of her care were good, I would not return.
by Jacqueline xxx.xxx.129.154
June 13, 2012
Outstanding physician - knowledgable, concerned, kind, honest, timely. What more would a patient want?!
by Anonymous
October 27, 2011
Did you experience unnecessary pain during your visit?
No
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider offer flexible appointment times?
Yes
by Anonymous
September 20, 2011
Was it easy to make an appointment with this provider?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
May 02, 2011
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