Directory > Providers > Eye Care > Ophthalmologist > NY > Troy > Charles H Rheeman, MD > Reviews

Charles H Rheeman, MD

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Charles H Rheeman, MD
(29 Reviews)
> Get Phone Number & Directions
2200 BURDETT AVE STE 206 TROY, NY 12180
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Consumer Feedback

(29 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Wonderful, kind and gentle man who is well qualified. He responds quickly with questions and tests results. I highly recommend him!
by Karen Isabella xxx.xxx.121.236
June 26, 2019
I went to Dr. Rheeman for about 2 years. I had double vision and ptosis . I didn't know this was the name of it at the time but learned it was ptosis. I found him on the Internet as I needed an eye doctor who treated these conditions. The first thing he did for the double vision was give me double vision glasses which I complained were not doing much good. Then they don't even make the glasses there but I had to find Lens Crafters to make them. Since we don't have a Lens Crafter near us we had to travel all over to find one. Dr. Rheeman never listened to me and every time I saw him he would change his story until I was so confused I didn't know which end was up. He advertises he treats dry eye, ptosis and double vision and I had all three. He literally refused to operate on me, he misdiagnosed me several times and wouldn't even listen to the Neurologist who told him his diagnosis was wrong. Every time d tell him I had trouble keeping my eyes open. He just kept ignoring me and said he would see ptosis one minute and not the next. He did 2 visual fields that came out bad but he never explained them to me. Finally I left Dr, Rheeman and returned to my regular eye doctor who tried Botox saying I had Blephrospasm. The Botox didn't work so she referred me to a new Young Doctor who by the way is a woman who did a visual field and told me that when my lids were held open that I could She said she felt ptosis surgery could benefit me greatly and so a few weeks later I had the surgery. Right away I saw the difference and a week later I'm back to doing things I love I couldn't do before. I quit driving 4 years ago because of this and now I can drive again. I feel reborn.Dr. Rheeman sounds too unsure of his abilities and it got to the point that I wasn't comfortable with him at all. If you want a great surgeon for ptosis I recommend Leslie Wei of Binghamton Eye Associates. She is worth making the trip for. She gave me back my life and I will find a way to reward her.
by Rebecca Russell xxx.xxx.132.111
November 22, 2015
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Would you recommend this provider to others?
Yes
Was this provider friendly?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you feel that your waiting time was acceptable?
Absolutely
by Anonymous xxx.xxx.90.174
October 27, 2014
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
by Anonymous xxx.xxx.31.212
August 27, 2014
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.34.195
June 12, 2014
Was this provider's staff friendly?
Yes, they went above and beyond
Would you recommend this provider to others?
I Already Have
Was this provider friendly?
Extremely Friendly
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider seem current about the latest advancements in their field?
Definitely
by K Roges xxx.xxx.48.186
May 22, 2014
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Would you recommend this provider to others?
Yes
Was this provider's staff friendly?
Yes
Was this provider friendly?
Extremely Friendly
Does the provider's staff try to accomodate your schedule when booking appointments
Yes
by Erik xxx.xxx.166.114
March 31, 2014
Was this provider friendly?
Yes
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Are you going to visit this provider again?
Sure
Does this provider promptly return your phone calls?
Yes
by Anonymous xxx.xxx.221.176
December 27, 2013
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous xxx.xxx.39.109
October 11, 2013
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous xxx.xxx.152.16
July 30, 2013
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Map and Directions
2200 BURDETT AVE STE 206, TROY, NY 12180