They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. They have really great customer service here. They always put their customers first, regardless of the situation. I appreciated that they were still concerned about my health even after I left the office. They followed up with me after my appointment and everything.