Michael M Rezaian, MD

Michael M Rezaian, MD
2010 OATES DR STE 104 MARTINSBURG, WV 25401
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Consumer Feedback

(22 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
2.5 star average for Value
Did this provider seem irritated to be working with you?
No, they were polite
Were you able to relax during your appointment?
Not really, I was a little uneasy
Was it easy to make an appointment with this provider?
No, it took a while
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
by Anonymous
July 05, 2011
Although my insurance pretty much covers the charges for my visit; the feels for call ins (prescriptions, multiple messages in 1 day, etc.) are not just expensive, but outrageous!!!

They've never used foul language. However, the front desk office staff is less than friendly. I wasn't greeted at all when I walked in the door. No one seemed to notice or care that I was there. Whenever I have a question, even if it's very basic, they always make me schedule an appointment, which is extremely frustrating.

You can EXPECT that you will wait approximately 3 hours in the office, even for an appointment that was scheduled months in advance. I once witnessed an elderly couple that had been very patiently waiting for 2 hours, only to be told that the Dr. could not answer their question, but that they had to speak to their "other doctor" ; who incidentally happened to be in surgery!

His nurses are courteous AND HE IS A WONDERFUL CARING DOCTOR!!! Just wish he would replace much of his staff in the Martinsburg WV office!

One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time.
by A patient patient
February 28, 2011
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