I disagree with the previous review. The office staff remembered my name, even though I had been there a few times. The office is located in a professional medical building and is part of a big hospital. It is definitely handicap-accessible. It's on the first floor, too, so you don't even have to take an elevator, very convenient for patients with foot conditions. The doctor fixed my foot (stress fracture of the heel bone) and I am back to running again. I had a conversation with another patient in the waiting room. He was very happy that she saved his foot, while other doctors wanted to amputate it.