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Jeffrey Falcone, DPM

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Jeffrey Falcone, DPM
(12 Reviews)
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8012 THIRD AVE BROOKLYN, NY 11209
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Went to his office in late 2019 to have a small callous on my foot removed. I asked for a conical excission, which means for it to be cut out with a tiny blade, cutting a tiny hole in the shape of a cone. This is how it was treated by another doctor a dozen years ago when this happened once before and didn't re-occur. The doctor came in, complained about a prior patient to me, then looked at my foot, shaved off the callous with a hand-held shaver, despite my request for an excission. He said the callous shouldn't return. 3 weeks later, the callous returned, of course. After my visit, I asked the doctor about a little mole on my skin, and he said it's fine. He lifted his shirt to show me a mole beneath his own chest, saying that like mine, it's no problem. This is all very unprofessional.Then billing unprofessionalism ensued. The billing lady billed my insurance 3x, including 2 duplicates. This caused much delay and confusion. She billed $175 to my insurer. When they denied the claim, she then billed me $125 instead, as promised when I asked about the fee prior to my visit. But why charge my insurer more?Then, when I complained about all this, the billing lady said she had nothing to say in response because she wasn't in the room when I was treated by the doctor! I said I would write this all up in a review online, and she said she's considering that a threat and bullying!And there you have, the office of Jeffrey Falcone, podiatrist.
by Anonymous xxx.xxx.89.236
February 11, 2020
Was the provider's staff welcoming to you?
Yes
Was this provider compassionate to you and your situation?
Yes
Would you recommend this podiatrist to others?
Yes
Were the waiting room chairs comfortable at this podiatrist's office?
Extremely comfortable; I could have fallen asleep
Was this provider helpful about using your insurance coverage?
Absolutely yes
by Anonymous xxx.xxx.72.2
March 18, 2014
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Would you recommend this podiatrist to others?
If I Had To
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous xxx.xxx.203.115
October 04, 2013
Did you feel safe in this provider's care?
Yes
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous xxx.xxx.230.141
May 14, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous xxx.xxx.53.10
April 18, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.40.129
August 27, 2012
Every question I had was answered, and are always available if I think of any more. Their staff is the most friendly, and more than helpful. The whole experience was a good one. I was so impressed with the progress I was able to make after visiting them. The office was very easy to locate. I will absolutely return.
by Anonymous xxx.xxx.253.1
July 11, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.89.164
July 07, 2012
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
August 25, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did this provider have reasonable prices?
Yes
by Anonymous
August 03, 2011
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Map and Directions
8012 THIRD AVE, BROOKLYN, NY 11209