Directory > Providers > Doctor > Pediatrician > CA > Hesperia > Rainilda P Valencia, MD > Reviews

Rainilda P Valencia, MD

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Rainilda P Valencia, MD
(2 Reviews)
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15888 MAIN ST STE 114 HESPERIA, CA 92345
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Consumer Feedback

(2 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Value
5 star average for Value
Dr. Valencia, is a great doctor and is also very good with children, however her front office staff is very rude. They will loose your appts and then are rude to you if your not on time for a rescheduled appt. which wasn't your original appt., even if you were just 15 min. late because of the inconvenience of having your appt. changed. They never answer the phone and don't get back to you til 2 days later. And then they fail to schedule you appt. My lil one was very sick and needed to see Dr. for excessive vomitimg they would not give me an appt. til 1 week later. I asked to speak w/manager and they just dropped my call. If your child is sick and you want to see Dr. which most parents do, you will not see Dr. til 1 week later.
by tantan92392 xxx.xxx.178.19
March 12, 2015
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider have reasonable prices?
Absolutely!
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous
March 03, 2011
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15888 MAIN ST STE 114, HESPERIA, CA 92345