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Robert D Lang, MD

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University of Michigan Health-West Southwest Health Center

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Robert D Lang, MD
(6 Reviews)
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3271 CLEAR VISTA CT NE GRAND RAPIDS, MI 49525
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Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did the pediatrician ever make you feel uncomfortable or stupid for asking for additional details?
Not at all. They were happy to give me as much information as I wanted
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by krista xxx.xxx.150.54
January 22, 2014
Were you able to relax during your appointment?
Yes, I was completely at ease
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by irish xxx.xxx.72.207
October 31, 2012
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Do other parents within your community respect this pediatrician?
Absolutely! Every parent in my community thinks very highly of them
Does this provider offer flexible appointment times?
Yes
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous xxx.xxx.10.230
September 23, 2012
Does the pediatrician interact with both you and your child during appointments?
Absolutely! They respect my child's individuality and always address both of us
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
November 25, 2011
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
August 22, 2011
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider always put the customer first?
Yes, they always put customers first
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
February 28, 2011
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Map and Directions
3271 CLEAR VISTA CT NE, GRAND RAPIDS, MI 49525