Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called