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David S Lu, MD

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David S Lu, MD
(23 Reviews)
> Get Phone Number & Directions
20911 EARL ST STE 290 TORRANCE, CA 90503
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Consumer Feedback

(23 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
2.5 star average for Value
Dr. Lu was recommended to me by a friend of mine. Thankfully he was a great doctor helpful in answering all my questions. I believe because of his skills and expertise, I was able to have a natural birth instead of a "C-section" when I straggled giving birth to my first child. Dr. Lu is highly professional and always made me feel comfortable.
by Michelle M. xxx.xxx.205.174
February 25, 2015
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider have helpful information available online?
Yes
by Happy&healthy xxx.xxx.132.166
December 29, 2013
When comparing them to others I have visited for the same condition, they are the best I have seen. I am going to refer everyone I know here. I absolutely appreciate being cared as a person and not a file number. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel CARED for and appreciated. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. Seen an OBGYN can be a scary experience for women so I really admire Dr. Lu for being gentle and caring and no concern or question is ignored. They're more than willing to ask for help from other professionals as needed. I'm confident they always have my best interest at heart.
by Ali Appleseed xxx.xxx.169.130
October 25, 2013
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this OBGYN promptly notify you about any test results?
Yes, they were the fastest I've seen and very polite
Was this provider's staff friendly?
Yes, they went above and beyond
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous xxx.xxx.24.106
June 07, 2013
Money, money, money is all these people care about! I have Anthem Blue Cross AIM...a program for middle income women that I pay for and they treated me as if I was second rate. I could hear the office manager complaining about the process to her coworker. I scheduled the appt 2 weeks ago and provided them with number to get all of my benefit info-even did a 3 way conference call with them and when I went to my first appt I waited 45 minutes for them to get their act together! They did tell me I was the first person from the AIM program that was their patient, however I practically did their job for them and I still waited way too long to see the doctor. On top of that, when the doctor came in, he really didn't introduce us and I didnt get a sense of caring from him. I know he does volunteer at a center and give back to the community but it's probably because he gets a tax write off or something because the only feeling I got from them was Money!Money! Money! Basically, the only thing done at my appt was the ultrasound...nothing else. I would not recommend this office. It's sad that I am paying for my insurance and they trreat welfare recipients better...again, probably a tax write off.
by DoNotGoHere! xxx.xxx.74.187
August 23, 2012
To be fair, Dr. Lu is an excellent surgeon. Unfortunately, he presents as frazzled, unfocused, overwhelmed and inattentive. He has consistently talked over my questions, made poor eye contact, and rushed me during appointments (and I arrive with my questions prepared in advance).
Recently, I discovered I was pregnant but with low HCG levels. Understandably, I was scared by this news so I had another blood draw and asked Dr. Lu to please call me that day or the next day when the results came in. He agreed knowing that I was scared.
The following day - still no callback. So, I called and was told by the receptionist what my new levels were. I specifically said that I needed to talk to the Dr. because I can't interpret the results. The receptionist says, "I'll ask the Dr. your questions and I will call you back." Three hours later, I try them again and get their answering machine indicating they have left for the day. And it's a Friday.

If you need basic routine care and never want to talk to the Dr. or receive appropriate follow up care, pick Dr. Lu. Otherwise, find a Dr. that isn't so overwhelmed and you won't end up feeling like just another number.
by NewMom81 xxx.xxx.150.205
August 17, 2012
Horrible man. Said he would be at hospital immediately since it was right across the street, twin pregnancy and started bleeding at 34 wks. He never came to the hospital that night. The following morning I started bleeding again at 9am. He didn't arrive until delivery at 4:30 pm. Too late, placenta abruption, brain damage from lack of oxygen for my daughter. . Thankfully my son made it,
by Lisa xxx.xxx.44.226
August 07, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.93.156
July 30, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Are you going to visit this provider again?
Without a doubt!
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.50.186
July 24, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.184.33
July 09, 2012
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Map and Directions
20911 EARL ST STE 290, TORRANCE, CA 90503