The staff was very helpful no matter how many times I called with a question or concern. They never made me feel uncomfortable for asking any question. They've stayed open past their closing times many times when I've needed help. They've never turned me away when I've needed them. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. They always made sure that I wasn't in any pain. They left me alone in the appointment room for quite a while.