I was left in the appointment room by myself, but they eventually returned. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. The office was very easy to locate. I didn't have any trouble finding it at all. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here.