Michael D Shepherd, MD

Michael D Shepherd, MD
15322 LAKESHORE DR STE 201 CLEARLAKE, CA 95422
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.144.20
April 17, 2012
Did this provider have an entertaining selection of waiting room magazines?
Yes
Would you recommend this family doctor to others?
I Already Have
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did you experience unnecessary pain during your visit?
No
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
January 27, 2012
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous
December 22, 2011
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider's office too cold?
No, it was fine
Did this provider listen to your input and concerns?
Yes
by Anonymous
December 11, 2011
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
by Anonymous
September 28, 2011
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Was it easy to make an appointment with this provider?
No, it took a while
by Anonymous
September 12, 2011
They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here.
by Josie Nunes
July 14, 2011
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
June 13, 2011
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider use current and safe equipment?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
March 09, 2011
Half an hour to hour wait, the receptionist book three patient to slots. Dr. shepheard likes to hear himself talk, is conservetive with medication. His appearence is nice and demeaner is pleasent but is firm with his own opinion.
he has a tough it out an lose weight out look.His documentation is less to be desired and you can hear the staff talk candidly about other patient. I am acctually going to change my dr. because of these qualities.
by katrinasarro
November 14, 2010
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