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Jan O Sonander, MD

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Providence Medical Group Santa Rosa - Family Medicine - Doyle Park

Santa Rosa, CA

Providence Medical Group Santa Rosa - Family Medicine - Doyle Park

Santa Rosa, CA

Providence Medical Group Santa Rosa - Family Medicine

Santa Rosa, CA

Providence Medical Group Santa Rosa - Family Medicine

Santa Rosa, CA
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Jan O Sonander, MD
(15 Reviews)
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11 DOCTORS PARK DR SANTA ROSA, CA 95405
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Consumer Feedback

(15 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
It took about three visits before I felt really good about Dr. Sonander. He was a little hard to get to know. I think he is very good and now I like him. He takes a lot of time with you.
by Diane Swenson xxx.xxx.68.0
September 25, 2014
Dr. Sonander is highly professional and competent. My 98-year old mother who likes NO doctors, respects him nod actually listens to him. I hane been a patient for more than 10 years and recommend him to everyone. Some folks complain about the long wait times. This is a valid concern, however, most of the delay is due to his taking time to truly listen, evaluate problems and making sure the patient understands. If you want a revolving door doctor who quickly moves patients in and out, you would not be happy with Dr. Sonander. If you want a knowledgeable, caring doctor who listens and cares, you will be happy here.
by Darlene Elliott xxx.xxx.241.248
March 28, 2014
Does this provider remember you by name?
Mostly
Was this family doctor friendly?
Friendly Enough
Did this family doctor answer all of your questions?
Yes
Would you recommend this family doctor to others?
Absolutely Not
Does this provider take that extra step to make you feel special?
No
by Anonymous xxx.xxx.38.5
February 27, 2014
Was this provider's staff friendly?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous xxx.xxx.46.150
January 15, 2014
Dr. Sonander has limited bedside manner but is technically proficient. Terrie Spenst is warmer and seems competent. The front office needs better training: I have heard them discuss patient information in a manner audible to others in the waiting room; sometimes prescription information was not timely sent. Office protocol for setting appointments is weak: they do not (or did not) accept requests after hours, and are not careful to use work numbers when replying to requests. Appointments are routinely over-booked resulting frequently in intolerable 30 -60 minute waits beyond appointment times. Dr. Sonander is an extremely well-regarded physician who needs to make his practice more patient-friendly.
by anonymous xxx.xxx.7.52
November 12, 2013
Was this provider's office too loud?
No, it wasn't too loud
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Was this provider's office clean?
Yes everything was neat and sterile
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous xxx.xxx.100.70
June 20, 2013
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.251.18
April 26, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this provider's staff friendly?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider remember you by name?
Sometimes, but not always
by Anonymous xxx.xxx.83.237
January 01, 2013
I would never visit them again. I was very disappointed. Every time I had a concern, or if I called to ask a question, the staff made me feel like I shouldn't have called. They weren't helpful at all. They are highly discriminatory, won't book an appointment if you won't give your insurance information over the phone, and argue with you with heated voices if you insist that you will bring your insurance information when you arrive. The woman that answered my call actually put words into my mouth and shouted over me... She even told me that its against the law for them to accept appointments without insurance. WOW.... Cannot believe that if they have a pitpull like her on the phone what the care and service might be like. STAY AWAY!!!!!
by Scared to Go THERE xxx.xxx.176.205
October 24, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.10.155
August 26, 2012
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11 DOCTORS PARK DR, SANTA ROSA, CA 95405