Robert W Norris, MD

Robert W Norris, MD
3828 SOUTH 1ST ST AUSTIN, TX 78704
Add a Review

Consumer Feedback

(13 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Were the waiting room chairs comfortable at this doctor's office?
Yes
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Would you recommend this doctor to others?
I Already Have
Was this doctor's staff friendly?
Yes
Was this provider thorough in discussing the risks and benefits of your treatment options?
Definitely
by Anonymous xxx.xxx.98.77
November 04, 2014
Did this doctor answer all of your questions?
Yes
Was this doctor's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this doctor friendly?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes
by Anonymous xxx.xxx.190.1
July 23, 2014
Would you recommend this family doctor to others?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
Did you experience unnecessary pain during your visit?
No
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.81.41
June 03, 2013
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Was this provider's staff friendly?
Friendly Enough
Would you recommend this family doctor to others?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.1.15
April 08, 2013
Was this provider late to your appointments?
No, they were on time
Would you recommend this family doctor to others?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Carolyn xxx.xxx.133.242
March 20, 2013
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider treat every client equally?
Yes, they don't show favoritism
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Anonymous xxx.xxx.231.98
February 11, 2013
Did you feel safe in this provider's care?
Yes
by Anonymous xxx.xxx.30.108
January 14, 2013
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous xxx.xxx.223.35
November 26, 2012
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider give unbiased advice?
Yes
by Anonymous
November 28, 2011
I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. What I really loved was how friendly the doctor and staff were here. I felt so welcome and will definitely be with them for the long haul. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too.
by Frank L
August 29, 2011
Add a Review