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Marianne Pinkston, MD

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Marianne Pinkston, MD
(6 Reviews)
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4499 MEDICAL DR STE 170 SAN ANTONIO, TX 78229
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Consumer Feedback

(6 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Value
3.5 star average for Value
Got conflicting information from Dr Pinkston and her office manager. Was shamed by the office manager for getting a second opinion. I did so because I was prescribed medications that I do not need. One of the prescriptions would in fact cause side effects that I would have to deal with for the rest of my life and would have made me a lifelong patient to a cardiologist friend of hers that she was quick to refer me to. I needed a referral to a psychiatrist to continue taking the medication I have been on, since her office manager states that Dr Pinkston does not prescribe anxiety medication. It is a complete contradiction to the signs posted in the exam rooms regarding required drug testing when Dr Pinkston prescribes anxiety medication. This after spending money on a treatment for anxiety made by her friend and not covered by my insurance. The treatment was expensive and did not work. She used that as an excuse to refer me to another friend of hers, the cardiologist. She wanted $350 for hormone treatment, again another treatment not covered by my insurance, and gave me no other options. This Dr has 2 sanctions against her.
by Honest Opinion xxx.xxx.51.96
November 24, 2020
Excellent doctor and staff!
by Nance xxx.xxx.220.22
January 06, 2019
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their office was nice and quiet. I was worried it would be overly loud but it was fine. If I couldn't find anyone better, I'd return again, but I'm hoping I can find better service somewhere else. I wish they gave me good advice, but most of the time they only give me advice that would benefit them. The staff was friendly enough, but I expected more of a warm welcome from a family practice.

I have gone to Pinkston's office multiple times within the past 2 years and there have been ongoing problems with the staff during this time. I have always tried to give the benefit of the doubt to the staff because most of them are students/just learning. However, recently, Dr. Pinkston herself has made multiple accidents regarding writing prescriptions for patients. Just in the last week, she refilled my prescriptions (the same ones that she originally placed me on) and changed the dosages without notice, when I realized that they were incorrect, her nurse even said that it shouldn't have been changed, but the Dr had done so, this resulted in my paying extra money out of pocket in order to cover the extra medicine that had to be called in on top of the original incorrect prescription (this has happened twice). I was also billed incorrectly and told that I had a deductible for office visits because "most people with United Healthcare have a deductible"; however, I do not have a deductible at all, and instead of contacting my insurance, the office staff just assumed that my plan was the same as everyone else's and charged me full price. I certainly DO NOT recommend Dr Pinkston to anyone that has serious medical conditions or does not want to wait in a NON-HEATED waiting room for at least an hour to see the doctor. My family and I are switching to another provider that will hopefully be more attentive to the needs of their patients.
by mad and angry xxx.xxx.215.211
February 01, 2014
Was this family doctor friendly?
Yes
Did this provider listen to your input and concerns?
Yes
Did you experience unnecessary pain during your visit?
No
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
by Anonymous xxx.xxx.55.73
December 21, 2012
Did this provider have reasonable prices?
Yes
Was this family doctor friendly?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
November 01, 2011
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Would you recommend this family doctor to others?
No
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
May 16, 2011
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Map and Directions
4499 MEDICAL DR STE 170, SAN ANTONIO, TX 78229