They've stayed open past their closing times many times when I've needed help. They've never turned me away when I've needed them. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. They have really great customer service here. They always put their customers first, regardless of the situation.