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Thomas J Bernard, MD

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Thomas J Bernard, MD
(14 Reviews)
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9425 HEALTHPLEX DR STE 102 SHREVEPORT, LA 71106
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Consumer Feedback

(14 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Was this provider's office too cold?
No, it was fine
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by DW xxx.xxx.15.75
January 21, 2014
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous xxx.xxx.100.107
January 17, 2014
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous xxx.xxx.35.34
April 08, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider use excessive foul language?
No
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did you experience unnecessary pain during your visit?
No
by Anonymous xxx.xxx.5.62
February 11, 2013
Was this provider's staff friendly?
Yes, they went above and beyond
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
by Caroline Skinner xxx.xxx.1.16
February 01, 2013
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous xxx.xxx.86.139
January 16, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.253.13
August 29, 2012
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
February 27, 2012
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
November 20, 2011
Would you recommend this family doctor to others?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider remember you by name?
Sometimes, but not always
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
October 10, 2011
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Map and Directions
9425 HEALTHPLEX DR STE 102, SHREVEPORT, LA 71106