Ramiro Icaza, MD

Ramiro Icaza, MD
Heartland Family Physicians 2130 HWY 61 E JACKSON, MO 63755
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Consumer Feedback

(9 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
3 star average for Recommended
Value
4 star average for Value
I went to this Dr several times and he never addressed anything I went for. I have been billed 465.00 for a procedure that was never performed. He did write me a RX but I was unable to fill because he did not know how to write it correctly and when WalMart tried three times to correct the dosage as it was lethal he didn't know how. I have been calling his billing company since July as it is documented and they are to call his office and straighten account out yet the Dr office isn't returning THEIR calls either..smdh..
by Jackie brown xxx.xxx.203.182
October 17, 2014
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Does this family doctor use current and safe equipment?
No; the equipment needs to be updated
Does this provider always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name
by Anonymous xxx.xxx.6.2
October 29, 2013
Does this provider offer any coupons, discounts or promotions?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous xxx.xxx.106.186
May 08, 2013
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous xxx.xxx.213.215
January 23, 2013
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Did this provider pressure you to purchase any unnecessary products during your visit?
I felt extremely pressured
Did this family doctor answer all of your questions?
None of my questions were answered
by Anonymous
August 22, 2011
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous
July 16, 2011
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Does this family doctor use current and safe equipment?
Fairly current
Was this provider's office too cold?
No, it was fine
Were you able to relax during your appointment?
Not really, I was a little uneasy
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous
June 02, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
May 04, 2011
by Concernedmom47
June 21, 2010
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