Mark Drexler, MD

Mark Drexler, MD
2550 COMPASS RD # UNTISAB GLENVIEW, IL 60026
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Consumer Feedback

(7 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
I have been seeing Dr. Drexler for 2 years and he is very attentive, kind and genuinely concerned with my wellbeing. The office, however, is absolutely horrible. The billing dept does not return phone calls. I have repeatedly called in regarding the incorrect codes submitted to BCBS and how its become a constant problem resulting in unauthorized charges and my issue has yet to be addressed 6 months after my first call. And now i have to respond to a collectin agency. As caring as Dr. Drexler is, I am confident i can find another provider who cares as much without the added stress of incorrect billing and additional headache of dealing with a collectin agency as a direct result of their carelessness and unprofessionalism.
by Healthily Annoyed xxx.xxx.184.184
November 05, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.182.196
April 17, 2012
They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something.
by Sheldon Cohen
February 17, 2012
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Did this provider have reasonable prices?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider answer all of your questions?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
January 04, 2012
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
November 21, 2011
Would you recommend this family doctor to others?
I Already Have
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
August 30, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did you experience unnecessary pain during your visit?
No
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
March 10, 2011
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