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James W Martin, MD

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James W Martin, MD
(9 Reviews)
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1995 HIGHWAY 51 S STE 105 COVINGTON, TN 38019
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Did you leave the office feeling satisfied with your visit?
Completely!
Does this doctor use current and safe equipment?
Yes
Was this doctor friendly?
Extremely Friendly
Was this doctor's staff friendly?
Yes, they went above and beyond
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous xxx.xxx.159.70
July 03, 2014
Did this doctor answer all of your questions?
Yes
Were the waiting room chairs comfortable at this doctor's office?
Extremely comfortable; I could have fallen asleep
Would you recommend this doctor to others?
Yes
Was this doctor's staff friendly?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes
by Anonymous xxx.xxx.104.222
April 09, 2014
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by TMP xxx.xxx.75.150
December 02, 2013
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous xxx.xxx.94.67
July 30, 2013
My husband was seen at the hospital by Dr. Martin and he seemed very nice and took lots of time with us and explained all the different medications and problems. We liked him and thought we might have finally found the person who was going to help control my husband's pain. After my husband was released from the hospital, we were trying to get refills on medications, which Dr. Martin had said to us when we were in the hospital that refills would be no problem...then suddenly it is like he changed into a monster and was so rude and ugly on the phone. It was so horrible to have a dr change and do a complete 360 degrees from what he seemed in the hospital. I do not understand why he wants to treat anyone with such disrespect and unkindness.
by Jane xxx.xxx.9.115
April 30, 2012
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Were the waiting room chairs comfortable at this family doctor's office?
They were average
by Anonymous
September 22, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider give unbiased advice?
Yes
by Anonymous
July 18, 2011
I have always gone to see Jim. He is a good doctor. Karen has no bedside manner and seems more like a cop. very arrogant. Maybe i just don't know her.Once i was in the hospital with blood clots in my lungs and Karen came in and rapid fire questioned me about drug use till my BP shot up then acted like I was lying. turns out i have a prescription for the stimulants. I am not a meth head Cindy Mashburn is also there and she is very good . The issue is the staff. I have insurance which they arent contracted to take,I called the ins. and was told that they take claims even if the doctor isn't contracted. All he has to be is a MD. The person at the desk was inattentive to what was going on and then they decided they didnt take my insurance. After calling the company and calling Dr. martins office to talk to them about it she was so rude i hung up. Jim and Cindy are awesome but even with the right insurance i wont be going back. Oh Yea I offered to PAY CASH with no INS and was told they couldn't take my debit card or cash money. I guess if they don't feel they can bleed the ins.co. They don't want your business
by Notgoing backever
May 10, 2011
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous
May 04, 2011
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Map and Directions
1995 HIGHWAY 51 S STE 105, COVINGTON, TN 38019