Buffy J Cook, MD

Buffy J Cook, MD
1880 OLD HWY 51 BRIGHTON, TN 38011
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Buffy Cook is a prescription writer. He has no concern for his patients. He doesn’t examine his patients when they are there. He simply writes prescription. I had a family member who had a wreck totally her car on the way home from seeing “Dr” Cook. She was under the influence of prescription drugs. The doctor never noticed she didn’t need to be driving. She was told at a different appointment to go to the hospital. He did not call an ambulance. The doctor at the ER was shocked that she came by car as she was in AFIB. They said it was a wonder she didn’t have a heart attack on the way. I don’t recommend him to anyone for anything!!!!!!!
by Sandra xxx.xxx.127.79
November 30, 2021
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was the waiting area spacious?
Yes, extremely spacious
by Mayhair xxx.xxx.40.50
September 23, 2013
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was this provider's office too cold?
No, it was fine
Was the waiting area spacious?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous xxx.xxx.235.139
December 04, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.168.22
July 20, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.117.14
June 07, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.192.149
April 09, 2012
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did you experience unnecessary pain during your visit?
No
Was this family doctor friendly?
Yes
by Anonymous
February 04, 2012
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
October 17, 2011
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did you feel safe in this provider's care?
Yes
by Anonymous
March 27, 2011
Although few people actually WANT to go to the doctor, if you must go for a general checkup or for a bout of illness, I highly recommend Brighton Family Medicine. My husband and I have each been seen there a couple of times with very positive experiences all the way around. The facility is clean and the staff wear jeans for a laid back atmosphere that is coupled with a very professional attitude. The entire staff was friendly and helpful from the front office to the medical doctor. Dr. Cook never makes you feel rushed, listens attentively, and helps you with a plan of care that fits your particular needs. There is the added benefit that they will electronically send your prescriptions to the pharmacy so that by the time you get there, your prescription is waiting for you. If you are seen by the nurse practioner, she is equally adept and professional. Dr. Cook himself called us back with test results, being very thorough in explaining exactly what the numbers meant. We have always been scheduled in a timely manner and seen promptly. There is a bit of a wait to get in the first time, but like most things, the wait is well worth it!
by PetalNPoodles
October 24, 2009
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