I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. The office was very easy to locate. I didn't have any trouble finding it at all. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment. When comparing them to others I have visited for the same condition, they are among the best I have seen.