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Mark S Keating, MD

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Mark S Keating, MD
(7 Reviews)
> Get Phone Number & Directions
801 20TH AVE EAST JASPER, AL 35501
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3 star average for Value
Was this family doctor friendly?
Extremely Friendly
by Anonymous xxx.xxx.195.103
April 11, 2013
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is very friendly and professional. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. Dr Keating was awesome! If it weren't for him, I would have never had the surgery needed to improve my quality of life. I had an ileostomy that needed reversal Nine surgeons said "it can't be done". Dr Keating looked for over a year until he found one who said yes. Dr Keating delivered my son and took great care of us. I will miss him. The desk staff and nurses are great here! If only the other doctors Would trust themselves to my care, I'd still be there. My son is staying. Go here!!
by Miss xxx.xxx.246.170
April 24, 2012
I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time.
by DAPHNE BAKER
February 28, 2012
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
February 28, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was this family doctor's staff friendly?
Yes
by Anonymous
February 27, 2012
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Does this family doctor use current and safe equipment?
Yes
by Anonymous
January 11, 2012
I spend a little too much time in the waiting room. I've waited longer at other offices, but I was hoping to be seen sooner. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. They almost always have a promotion or special going on. Whether its a complimentary consultation for new clients or a percent-off a certain service, I always get some sort of discount. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members.
by Jessica
August 14, 2011
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Map and Directions
801 20TH AVE EAST, JASPER, AL 35501