Jacob T Ward, MD

Jacob T Ward, MD
1200 BUCKHEAD XING STE B WOODSTOCK, GA 30189
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Consumer Feedback

(30 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Been going to Dr Ward for approx 20 years. He is straight and to the point and the staff is wonderful.
by Obie xxx.xxx.150.81
March 12, 2015
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was this provider late to your appointments?
No, they were on time
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous xxx.xxx.44.16
May 29, 2013
Are you going to visit this provider again?
Without a doubt!
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous xxx.xxx.52.100
April 01, 2013
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.231.101
March 11, 2013
As soon as I walked in the woman at the desk said can I help you. I say I have an appointment, and she says "not today you don't". Then she says they lost my information and the Dr is not in this week. I say I want an appointment next week then, and they tell me I have to wait until October or find another doctor. I left very angry and would not recommed this office to any one I know.
by Kim xxx.xxx.102.73
July 10, 2012
It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything.
by Robert Mullins
January 26, 2012
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
by Anonymous
January 17, 2012
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider promptly return your phone calls?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider prominently display their diplomas or business license?
No, I never saw one
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous
January 03, 2012
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
by Anonymous
November 29, 2011
Was this provider's office too cold?
No, it was fine
Did this provider rush your appointment?
No
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
November 27, 2011
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