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Atlener Artis-Trower, MD

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Atlener Artis-Trower, MD
(6 Reviews)
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4700 BERWYN HOUSE RD STE 105A COLLEGE PARK, MD 20740
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Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Expertise
4 star average for Expertise
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Was this provider's office too loud?
No, it wasn't too loud
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.127.106
December 20, 2013
I have already sent so many people here. They truly deserve more recommendations than I can give! I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated.
by fbm xxx.xxx.190.31
November 04, 2013
Was this provider's office easy to locate?
Fairly Easy
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was it easy to make an appointment with this provider?
No, it took a while
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.244.195
November 02, 2012
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous
July 21, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Are you going to visit this provider again?
Without a doubt!
by Anonymous
May 15, 2011
Dr. Trower is accommodating and helpful, but the office staff at T and T Healthcare are AWFUL. I recently spent three days dealing with them on the phone to try to get my prescription refill sent to my pharmacy, long enough for my medication to completely run out. It was only when I physically came to the office and yelled at people face to face that they actually got on the phone and spoke to the pharmacy, clearly for the first time, and realized something was wrong with the electronic refill system. NEVER deal with this incompetent, apathetic office if at all possible.
by bluestater
October 13, 2010
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4700 BERWYN HOUSE RD STE 105A, COLLEGE PARK, MD 20740