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Robert J Whelpley, MD

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Family Doctors

Southern Tier Family Health

Hornell, NY

Southern Tier Family Health

Hornell, NY

Virginia T Shephard, MD

HORNELL, NY

Adrian Ashdown, MD

HORNELL, NY
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Robert J Whelpley, MD
(11 Reviews)
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20 ELM ST GROUND FL HORNELL, NY 14843
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Did this provider seem irritated to be working with you?
No, they were polite
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
by sal xxx.xxx.139.88
November 05, 2013
Did this provider have reasonable prices?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by john xxx.xxx.90.20
September 13, 2013
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous xxx.xxx.255.2
August 28, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.10.95
May 07, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Completely!
by carb148 xxx.xxx.219.103
April 07, 2012
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous
February 24, 2012
Was this family doctor's staff friendly?
Yes, they went above and beyond
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous
February 01, 2012
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
September 07, 2011
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous
August 29, 2011
Was the waiting area spacious?
Yes
Are you going to visit this provider again?
Sure
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
June 29, 2011
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Map and Directions
20 ELM ST GROUND FL, HORNELL, NY 14843