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Karin G Kroeger, MD

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Karin G Kroeger, MD
(10 Reviews)
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5566 JORDAN RD ELBRIDGE, NY 13060
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Consumer Feedback

(10 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
by Anonymous xxx.xxx.124.254
January 07, 2013
Does this provider remember you and your circumstances at every appointment?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous xxx.xxx.126.42
January 07, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous xxx.xxx.53.226
December 19, 2012
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Was this provider's office too loud?
No, it wasn't too loud
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
January 11, 2012
They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. Dr Kroeger and her entire office staff are amazing professionals. The office offers that "rural practice setting" with "big city care". I have never found a more caring doctor, and I am 55 years old!
by slp
December 01, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this family doctor answer all of your questions?
Every question I had was answered thoroughly
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous
October 26, 2011
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous
April 26, 2011
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
by Anonymous
March 30, 2011
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
March 29, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
March 28, 2011
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Map and Directions
5566 JORDAN RD, ELBRIDGE, NY 13060