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William Heffernan, MD

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William Heffernan, MD
Highland Family Health
(9 Reviews)
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240 S RIVERSIDE RD HIGHLAND, NY 12528
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Consumer Feedback

(9 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
1.5 star average for Value
Does this doctor use current and safe equipment?
Fairly current
Was this doctor's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Were the waiting room chairs comfortable at this doctor's office?
They were average
Were the restrooms clean at this provider's office?
Yes
by Anonymous xxx.xxx.121.55
January 30, 2015
We have been going to Dr H for years. There is no one better and I hope he never retires!
by The Haight's xxx.xxx.34.21
December 27, 2014
I have been doctoring with Dr. Heffernan for decades, He is first rate,
bright, articulate, caring and thorough
by Richie xxx.xxx.97.104
November 17, 2014
Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. They are nice but sometimes overbooked. I have never seen a coupon for this provider, nor do they ever have specials or promotions going on.They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want.
by lisa xxx.xxx.184.141
November 20, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by jlz xxx.xxx.160.58
March 21, 2012
I was amazed at the attention and follow up. More than a week after my visit I received a letter in the mail where Dr Heffernan did more research on my condition long after I left the office and sent it to me.
by Bill
December 29, 2011
They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office.
by maryt
November 04, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Were you able to relax during your appointment?
Yes, I was completely at ease
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
September 10, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Would you recommend this family doctor to others?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
May 26, 2011
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Map and Directions
240 S RIVERSIDE RD, HIGHLAND, NY 12528