Duane L Rana, OD

Duane L Rana, OD
407 BURDIN BLVD GRAND COULEE, WA 99133
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2.5 star average for Value
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did you leave the office feeling satisfied with your visit?
Yes
Did your eye exam hurt at all?
No, the optometrist had very advanced equipment for a pain free experience
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this provider's staff friendly?
Friendly Enough
by Anonymous xxx.xxx.63.181
March 26, 2013
Was it easy to make an appointment with this provider?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
January 23, 2012
Did you experience unnecessary pain during your visit?
No
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
October 24, 2011
They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. If you ever need a new pair of glasses you must check out this optometrist's practice. They carry a huge selection of designer frames and will definitely have something you will like. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation.
by Anonymous
September 27, 2011
Does this provider offer any coupons, discounts or promotions?
Sometimes, but you have to really look
by Anonymous
September 07, 2011
Did you experience unnecessary pain during your visit?
No
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
August 08, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
July 22, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider promptly return your phone calls?
Yes
by Anonymous
March 21, 2011
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