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Jerry D Roberts, OD

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Jerry D Roberts, OD
(10 Reviews)
> Get Phone Number & Directions
507 E CLEVELAND AVE MONETT, MO 65708
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Consumer Feedback

(10 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
3 star average for Value
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous xxx.xxx.243.122
March 08, 2013
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did this optometrist seem knowledgeable about different types of contacts?
Yes, I was impressed
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Michele xxx.xxx.128.164
February 07, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.35.28
April 29, 2012
I really like Dr. Roberts. He answered all my questions, then took time on a later date to answer a question I had and helped me make a decision about another health issue. He is friendly, courteous and concerned about my eye health. The staff is helpful, as well. They let me take frames home to decide what I wanted, then offered to order a different color of the ones I was interested in, so I am very happy with the total experience.
by Nanna9 xxx.xxx.219.41
April 10, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.87.110
April 04, 2012
Were the waiting room chairs comfortable at this provider's office?
They were average
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider have reasonable prices?
They were decent, but not very affordable
by Anonymous
February 22, 2012
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
October 26, 2011
They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. Their eye equipment was state-of-the-art and really sophisticated. It's so much better than other optometrists I've been to.
by Anonymous
September 06, 2011
Was this provider's office too cold?
No, it was fine
Could you buy glasses at your optometrist's practice?
Yes, I bought a beautiful new pair.
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Does this optometrist offer glasses repairs or adjustments?
Yes, they always help me out
by Anonymous
May 24, 2011
Did this provider use excessive foul language?
No
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
May 16, 2011
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Map and Directions
507 E CLEVELAND AVE, MONETT, MO 65708