Hernan Benavides, OD

Hernan Benavides, OD
138 E BROAD ST EUFAULA, AL 36027
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Consumer Feedback

(9 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this optometrist seem knowledgeable about different types of contacts?
Definitely, she/he seemed very knowledgeable about all different types of contacts
by jhudson xxx.xxx.24.74
October 30, 2013
Is this business handicap-accessible?
No, I didn't see any ramps or wheelchair accessibility
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Did this provider pressure you to purchase any unnecessary products during your visit?
I felt extremely pressured
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
by Lizbear xxx.xxx.87.170
August 22, 2013
WOW! They had a cancellation and could see me the day I called. My previous eye doctor couldn't see me for 3 months (hard to believe) so I was grateful to get in so soon. Great staff and they knew how to answer all my questions about my insurance. Dr. B was very serious and explained all about my terrible dry eyes (something I had never been told about before!) Started treatment and now my eyes feel great. And my new glasses - I LOVE them. They have a "big city" selection in this small town. I highly recommend Eufaula Eye and Dr. Benavides.
by AR xxx.xxx.205.210
March 27, 2013
Their office is relaxing and comfortable and is equipped with the latest in eye care technology. I went in for new glasses but was diagnosed with a sight threatening condition that if it hadn't been treated, I could have lost my sight. Great eye doc. Will recommend to everybody I know! Best eye exam and care ever.
by John xxx.xxx.205.210
March 20, 2013
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider offer any coupons, discounts or promotions?
Yes, they always have specials going on
Was this provider's office clean?
Yes everything was neat and sterile
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by RC xxx.xxx.8.78
March 20, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Could you buy glasses at your optometrist's practice?
I could, but their selection was horrible
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous xxx.xxx.90.191
March 19, 2013
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
Did this provider ever postpone your appointment?
Sometimes, a little too often
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Was this provider's office clean?
It could have used some cleaning
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
by amelia xxx.xxx.86.102
November 20, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by lizzieh xxx.xxx.205.210
June 01, 2012
They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. They always make sure I understand everything regarding my care.
by Anonymous
February 22, 2012
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