Gwendolyn A Wooden, OD

Gwendolyn A Wooden, OD
1847B SOUTHPARK BLVD COLONIAL HEIGHTS, VA 23834
Add a Review

Consumer Feedback

(21 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Were the waiting room chairs comfortable at this eye care office?
They were average
Was this provider friendly?
Yes
Was this provider's staff friendly?
Yes
Did your provider offer a holistic approach to your experience with them?
It is heartwarming to know that this provider has thought about the value of a holistic approach.
by Anonymous xxx.xxx.133.248
August 05, 2014
Did your eye exam hurt at all?
Not at all, the exam was so much better than others I've had
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Does this provider maintain a professional appearance?
Absolutely
Do you feel confident that this provider will work with you until a solution is reached?
Definitely
Did this optometrist provide you with an accurate prescription?
Absolutely, I can finally see well again!
by Ms. Sweetenberg xxx.xxx.15.222
March 05, 2014
Was it easy to make an appointment with this provider?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous xxx.xxx.181.254
November 25, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this optometrist provide you with an accurate prescription?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous xxx.xxx.38.111
October 16, 2013
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous xxx.xxx.141.22
October 02, 2013
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider listen to your input and concerns?
Yes
by Anonymous xxx.xxx.207.157
July 25, 2013
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.137.66
May 29, 2013
Does this provider use current and safe equipment?
Yes
Did this provider have reasonable prices?
Yes
Was this provider's office too cold?
No, it was fine
Was this provider friendly?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.22.160
March 20, 2013
I was referred by a friend, and I'm thankful I was. It was quick, convenient, and pleasant! I will be a recurring patient.
by M xxx.xxx.214.110
March 12, 2013
Does this provider have helpful information available online?
Yes
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did you leave the office feeling satisfied with your visit?
Completely!
Did your eye exam hurt at all?
No, the optometrist had very advanced equipment for a pain free experience
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous xxx.xxx.232.70
January 24, 2013
Add a Review