Eric Cohen, OD

Eric Cohen, OD
6660 SECURITY BLVD BALTIMORE, MD 21207
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Consumer Feedback

(99 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did this provider seem irritated to be working with you?
No, they were polite
Did your eye exam hurt at all?
Not at all, the exam was so much better than others I've had
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
February 01, 2012
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
January 29, 2012
Were the waiting room chairs comfortable at this provider's office?
They were average
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
by Anonymous
January 16, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
January 06, 2012
I bought the most beautiful pair of glasses here. I was pleasantly surprised at the very large selection of frames to choose from and am definitely going to recommend others to check them out. They have really great customer service here. They always put their customers first, regardless of the situation. I know that they have a lot of clients here so I understand that they many not remember my name every time, but I am always really impressed when I walk in the door and am greeted by name. They always try to make the effort and for this I am grateful. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question.
by Anonymous
December 25, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider use current and safe equipment?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
December 14, 2011
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Does this provider offer any coupons, discounts or promotions?
Yes, they always have specials going on
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
December 08, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Would you recommend this optometrist to others?
Yes
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
November 23, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider friendly?
Yes
by Anonymous
November 21, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Did this provider rush your appointment?
No
by Anonymous
November 03, 2011
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