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Norman F Fine, OD

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Norman F Fine, OD
(22 Reviews)
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10801 HICKORY RIDGE RD COLUMBIA, MD 21044
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Consumer Feedback

(22 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
DrFine was fine. Thorough, friendly, interested. Would go back.
by Bill Bellamy xxx.xxx.160.129
November 05, 2019
Dr. Fine is a very competent and thorough optometrist. He provides a very complete vision exam, and I would recommend him to anyone.
by Jeanne xxx.xxx.246.91
September 16, 2015
Dr Fine is thorough, personable, and conscientious. He uses a comprehensive array of tools to provide a complete optical examination.
by Glenn1013 xxx.xxx.109.79
April 28, 2015
Was this provider's staff friendly?
Yes
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Was this provider friendly?
Extremely Friendly
Would you recommend this provider to others?
I Already Have
Does the provider's staff treat you well?
Yes
by Anonymous xxx.xxx.38.5
November 13, 2014
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous xxx.xxx.148.19
February 05, 2014
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this optometrist seem knowledgeable about different types of contacts?
Yes, I was impressed
Did this provider seem irritated to be working with you?
No, they were polite
Did this optometrist provide you with an accurate prescription?
Yes
by Anonymous xxx.xxx.35.157
October 21, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous xxx.xxx.41.225
May 13, 2013
Was this provider's office clean?
Yes everything was neat and sterile
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous xxx.xxx.6.214
May 09, 2013
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was it easy to make an appointment with this provider?
Yes
Did your eye exam hurt at all?
No, the optometrist had very advanced equipment for a pain free experience
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous xxx.xxx.73.5
November 06, 2012
Both my wife & I went to this office. The examination was professional & accurate. My glasses were done incorrect at first but redone without question although it did take 2 weeks for the redo. All in all the staff was very helpful.

My only frustration had to do with a billing question when I went back to pick up my glasses the 2nd time. Dr. Fine, the owner, explained that while he could assist me he was choosing not to help me because the effort would be an inconvenience to him.
by Bob xxx.xxx.178.56
September 18, 2012
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Map and Directions
10801 HICKORY RIDGE RD, COLUMBIA, MD 21044