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Kimberly S Kepner, OD

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Kimberly S Kepner, OD
(6 Reviews)
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3423 OLNEY LAYTONSVILLE RD OLNEY, MD 20832
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Consumer Feedback

(6 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.248.98
August 29, 2012
They are always so friendly and welcoming to me during my appointments. They strive to make every patient feel valued and important. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. The staff was very helpful no matter how many times I called with a question or concern. They never made me feel uncomfortable for asking any question. I am going to refer everyone I know here. I absolutely love this place.
by Anonymous
January 18, 2012
Was this provider's staff friendly?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
October 30, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Is this business handicap-accessible?
No, I didn't see any ramps or wheelchair accessibility
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Anonymous
October 21, 2011
Did you feel safe in this provider's care?
Yes
Was this provider's staff friendly?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
May 12, 2011
The staff and Dr. Kepner do a fabulous job at seeing to each customer's individual needs. They are always more than happy to answer my questions, and actually welcome questions. They even offered advice on the best type of frames for my daughter's first pair of glasses (fashion and function). The office is in Olney, a safe community. Their prices were very fair. The level of care you get for the price is outstanding.
by Anonymous
March 10, 2011
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Map and Directions
3423 OLNEY LAYTONSVILLE RD, OLNEY, MD 20832