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Andrew P Smith, OD

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Andrew P Smith, OD
(21 Reviews)
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204 W MAIN ST WATERLOO, NY 13165
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Consumer Feedback

(21 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
We have used this office for years and will continue to do so
by Carrie xxx.xxx.96.75
August 14, 2014
I was so pleased with the warm reception I got here-everyone is so friendly! I really enjoyed my visit. Their staff is very friendly and professional. They paid close attention to me and all of my questions were answered. I would send my friends and family here. I was pleased with my experience. Second Visit in ten years and he had my records intact.
by Joanna A. Gould xxx.xxx.146.163
June 06, 2014
Did your eye exam hurt at all?
Not at all, the exam was so much better than others I've had
Did this optometrist provide you with an accurate prescription?
Absolutely, I can finally see well again!
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Do you think that the provider's staff are well trained?
Mostly
Do you feel confident that this provider will work with you until a solution is reached?
Definitely
by Anonymous xxx.xxx.70.102
March 14, 2014
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.76.84
March 04, 2014
Does this optometrist offer glasses repairs or adjustments?
Yes, they always help me out
Does the provider's staff try to be helpful?
Yes
by Anonymous xxx.xxx.90.158
March 03, 2014
Did this provider answer all of your questions?
Yes
Does this optometrist offer glasses repairs or adjustments?
Absolutely, the'll fix them right in front of you. No waiting necessary!
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous xxx.xxx.150.198
January 22, 2014
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider treat every client equally?
Yes, they don't show favoritism
Does this provider promptly return your phone calls?
Yes
by Anonymous xxx.xxx.90.16
October 10, 2013
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was the waiting area spacious?
Yes
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
by Anonymous xxx.xxx.146.113
May 22, 2013
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Would you recommend this optometrist to others?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous xxx.xxx.132.2
January 15, 2013
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Could you buy glasses at your optometrist's practice?
Yes, I bought a beautiful new pair.
by Anonymous xxx.xxx.216.207
December 22, 2012
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204 W MAIN ST, WATERLOO, NY 13165