David J Dexter, OD

David J Dexter, OD
147 W 1ST ST OSWEGO, NY 13126
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Consumer Feedback

(20 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Were the waiting room chairs comfortable at this eye care office?
They were average
Was this provider friendly?
Friendly Enough
Was this provider's staff friendly?
Friendly Enough
Did this provider answer all of your questions?
Yes
Did you feel that your waiting time was acceptable?
Mostly
by Anonymous xxx.xxx.96.99
April 23, 2014
Would you recommend this provider to others?
Yes
Was this provider's staff friendly?
Yes
Was this provider friendly?
Yes
Does this provider use current and safe equipment?
Yes
Was the wait time for your appointment reasonable once you got to the office?
Absolutely
by Anonymous xxx.xxx.40.106
April 14, 2014
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.46.176
September 17, 2012
These people do not have any idea what customer service is. I've bought two pair of glasses there. Both times they took way longer to be delivered than I was told. I had to call them more than once to find out when they would be delivered. I WON'T BE GOING THERE AGAIN
by GARY xxx.xxx.40.132
April 16, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.70.212
March 23, 2012
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
by Anonymous
February 15, 2012
Did you experience unnecessary pain during your visit?
Yes, I wasn't comfortable at all
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
by Anonymous
February 09, 2012
They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. Love it here...great staff, wonderful Doctor. They meet your every need
by Anonymous
February 02, 2012
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider give unbiased advice?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
by Anonymous
January 18, 2012
They make sure to treat all their clients equally and without favoritism. I've always hated it when I've seen favoritism going on at other places I've visited. It's nice that it doesn't happen here. I don't know of anywhere else that would've taken better care of me. I had a great experience. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have.
by Anonymous
December 22, 2011
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