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Keith M Gross, MD

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Keith M Gross, MD
(10 Reviews)
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1810 1ST ST SUSANVILLE, CA 96130
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Consumer Feedback

(10 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
2.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
All treatments went well
by Clinton M Storm xxx.xxx.133.205
June 01, 2018
very good yet very hard to get an appointment. The office is never open for phone calls.
by Karen R xxx.xxx.217.154
May 30, 2017
Was this doctor's staff friendly?
Yes, they went above and beyond
Were the waiting room chairs comfortable at this doctor's office?
They were average
by Anonymous xxx.xxx.57.202
October 29, 2014
Were the waiting room chairs comfortable at this doctor's office?
Extremely comfortable; I could have fallen asleep
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Would you recommend this doctor to others?
I Already Have
Was this doctor's staff friendly?
Yes, they went above and beyond
Was the waiting area spacious enough?
Totally
by Anonymous xxx.xxx.237.192
May 24, 2014
Did you leave the office feeling satisfied with your visit?
Yes
Was this doctor's staff friendly?
Friendly Enough
Does this doctor use current and safe equipment?
Yes
Were the waiting room chairs comfortable at this doctor's office?
They were average
How would you compare this provider to others in his/her field that you have visited?
Similar
by Anonymous xxx.xxx.150.14
April 08, 2014
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Does this provider always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did you experience unnecessary pain during your visit?
Yes, I wasn't comfortable at all
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
by Anonymous xxx.xxx.32.65
May 24, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.15.65
December 05, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider promptly return your phone calls?
Yes
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
November 17, 2011
Did they follow up with you after your appointment?
Yes.
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
September 19, 2011
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Was this provider's office too cold?
No, it was fine
Did this provider answer all of your questions?
Yes
by Anonymous
July 25, 2011
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Map and Directions
1810 1ST ST, SUSANVILLE, CA 96130