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Matthew B Luxenberg, MD

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Matthew B Luxenberg, MD
(37 Reviews)
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3801 KATELLA AVE STE 101 LOS ALAMITOS, CA 90720
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Consumer Feedback

(37 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous
July 05, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
by Anonymous
June 27, 2011
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
June 20, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
May 02, 2011
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
April 21, 2011
They put in the extra effort to make me feel valued and important. I was given a polite greeting when I walked in. It was nice to be acknowledged. They have really great customer service here. They always put their customers first, regardless of the situation.
by sindy verdugo
March 23, 2011
I was confident that they were using the latest treatment methods. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. This provider has helpful information available online, but its hard to find. I wish they had more of an online presence. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer.
by Keith
March 07, 2011
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Map and Directions
3801 KATELLA AVE STE 101, LOS ALAMITOS, CA 90720