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Matthew B Luxenberg, MD

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Matthew B Luxenberg, MD
(37 Reviews)
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3801 KATELLA AVE STE 101 LOS ALAMITOS, CA 90720
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Consumer Feedback

(37 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.123.162
March 15, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.81.99
March 13, 2012
The wait time is unbearable. You'll be looking at over an hour of waiting before you're let in to a room, then some more waiting for the doctor.
by Bill
March 02, 2012
Was this provider's office clean?
Yes everything was neat and sterile
Was this provider late to your appointments?
No, they were on time
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
February 24, 2012
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Were the waiting room chairs comfortable at this dermatologist's office?
Yes
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
February 10, 2012
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
January 30, 2012
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
January 20, 2012
I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. I don't know of anywhere else that would've taken better care of me. I had a great experience. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. Everyone in my community knows that they are the absolute best in the field.
by Diane
January 18, 2012
Did this provider listen to your input and concerns?
Yes
by Anonymous
January 13, 2012
They almost always have a promotion or special going on. Whether its a complimentary consultation for new clients or a percent-off a certain service, I always get some sort of discount. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.
by Josie
January 02, 2012
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Map and Directions
3801 KATELLA AVE STE 101, LOS ALAMITOS, CA 90720