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Lori S Whitley, MD

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Los Alamos, NM

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Lori S Whitley, MD
(16 Reviews)
> Get Phone Number & Directions
7817 WEST RD STE 150 LOS ALAMOS, NM 87544
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Consumer Feedback

(16 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
by Anonymous xxx.xxx.217.247
February 12, 2014
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.195.116
October 04, 2013
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous xxx.xxx.143.49
May 06, 2013
Would you recommend this dermatologist to others?
Yes
by Anonymous xxx.xxx.220.112
April 05, 2013
Were the waiting room chairs comfortable at this dermatologist's office?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous xxx.xxx.134.40
March 25, 2013
Their staff is very friendly and professional. They gave about the same level of care as others I have been to for the same problem. Getting an appointment is somewhat difficult as the person who makes appointments for Dr. Whitley never seems to be at her desk. Dr Whitley and her nurse were so kind and attentive to me. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance.
by LosAlamosMim xxx.xxx.54.185
February 12, 2013
Did you leave the office feeling satisfied with your visit?
Completely!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Pamala xxx.xxx.245.242
November 26, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.118.97
August 29, 2012
They barely gave me any information at all. Bed side manner is terrible and not willing to answer questions. It is as if you are not suppose to ask any questions, just "trust" the doctor. Their staff was friendly enough, but they didn't go out of their way to help me. The office was easy enough to find. I will not visit them again. I was very disappointed.
by TruSu xxx.xxx.134.213
July 07, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.8.14
June 12, 2012
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Map and Directions
7817 WEST RD STE 150, LOS ALAMOS, NM 87544