Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
Does this provider treat their staff well?
Kind of, but not very well
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances